Stepnote Ltd ('STEPNOTE')
PRIVACY POLICYFor all of us at STEPNOTE, the protection of personal data is of paramount importance. When you entrust your personal data with us, we go to great lengths to ensure that personal data is held securely and used only for the purposes to which you have agreed to. We have also explained in this Privacy Policy the things which we think are important for you to know about the personal data we collect from you, the purposes for which we use the information, and how we protect your data. We also mention some of the rights you have in relation to your personal data. Finally, there is a section about 'cookies' - what they are and how to get rid of them if you don not want them. If you have any questions relating to how we handle your personal data, please write to or email us at the contact address set out later in this policy - after all, we're here to help you.What personal information we collectWe do not collect any personal information when you simply browse our website. When you complete an application form as part of the registration process we ask for your name, email address, mobile telephone number, birth date, gender and other details. We may also store details of communications between you and us, including any customer feedback. What we use your personal data for:We only use your personal data for the following purposes: To provide our services to you and to administer your Stepnote membership, including contacting you by email or text message in relation to the services which we offer, forthcoming events or your membership. In connection with the advertising and marketing of our business and the services we provide. As part of the advertising, marketing and public relations which we do for other organisations. In relation to publications by us which we make available to the public. To improve our services by getting a better understanding of our membership, which, as our name suggests, is truly international. To process a transaction between us, including making reservations for an event. As part of our collection of customer feedback. For full details of the data we collect and the purposes for which we process this data, please see our notification to the Information Commissioner's Office under the registration number listed below. Who we can disclose your personal data toWe will not disclose your personal information to anyone without your express consent, save for the following exceptions. We will disclose your personal data to law enforcement agencies or regulatory bodies if we are required to do so by law. We will disclose your personal data to persons, organisations and venues where it is necessary for us to do so in order to provide you with the services you have ordered. We may disclose your personal details if Stepnote is acquired or is merged with another company but we will notify you beforehand if this happens. We provide you with the facility to make available some of your personal details (including the profile picture you may have uploaded, your age (if provided), the first three letters of your postcode, the instrument you teach, the level you teach at, as as well as the text written by yourself in your profile, as part of a public profile which may be accessed by potential students and internet search engines. By registering with Stepnote, you choose to use this facility. Any details shown in your public profile can be changed/removed at any time using the 'Edit Profile' feature in your Account. Your remaining personal details (address, name, telephone number(s)) will not be disclosed to any other parties unless in the case of a match, where you have accepted the student. If at any time we wish to disclose your personal data in circumstances other than those above, we will always obtain your consent before doing so. We store your personal details on our servers in the United States of America and save as provided below. CookiesWhat is a cookie? A cookie is a text string, containing small amounts of information that a website transfers to the your computer, so that a website can remember who you are. It is not possible to be infected with a virus from a cookie file. A cookie will typically contain the name of the domain from which the cookie has come, the 'lifetime' of the cookie (how long until it is automatically deleted), and a value, usually a randomly generated unique number. We use cookies to record aggregate information about how users access our website for statistics solely for internal use. The cookies we use to do not contain personally identifiable data. You can choose not to accept cookies by setting the preferences on your internet browser. If you do not accept cookies from Stepnote, this will impair or prevent some or all of the services which we provide to you. To find out more about cookies, what they are used for and how to remove them, please visit the Interactive Advertising Bureau Europe's website at www.allaboutcookies.org. Contact InformationThe data controller of our website is Stepnote Limited (Company Registration Number 05878308) which you may know by our trading names, Stepnote, Stepnote.co.uk, Stepnote.com,
Stepnote.dk, Stepnote.se, Stepnote Limited, Stepnote Ltd, Steptone Aps. Our registered office is: Unit 20 Hopewell Business Centre, 105 Hopewell Drive, Chatham, Kent ME5 7NW Your rights in relation to your personal dataYou can request to see your personal data which we hold, subject to the payment of a nominal fee to cover the administration required. If you believe that any personal data we hold is incorrect then you can request that we amend the personal data. You can also request that we delete some or all of your personal data which we will do on your request, save where we are required by law to keep records.Our safe keeping of your dataWe will periodically evaluate your personal data which we hold to determine whether we should continue to hold it. We have implemented all appropriate technical, organisational and security procedures to protect your personal data from unauthorised access or from accidental loss or corruption. Please note that our storage of your personal data is incidental to our provision of our services to you and does not absolve you of your responsibility to back up your important information. We use reputable software developers based in India for the development and maintenance of the Website and their work does require them to have access to the database containing your personal data which we closely monitor and control. With this exception, we will not be exporting your data outside the European Union, except for our dataservers, and will only be storing the information supplied by you together with details of the activities you have undertaken with us and mailings we have sent to you on your data file.How to unsubscribeIf you do not wish to receive mailings from us or if you wish to de-register your mobile number, then you can unsubscribe at any time by contacting us with the details of your email address, mobile telephone number and other contact details. We will use these details to remove you from our database. If you wish to see the data stored about you in Stepnote please request so in writing including a copy of your driver's license, passport or valid identification documentation to our registered address: Unit 20 Hopewell Business Centre, 105 Hopewell Drive, Chatham, Kent ME5 7NW . Revisions to this Privacy PolicyWe may change this Privacy Policy from time to time. If we make any material changes we will place a notice on our website and such changes will be posted on this page in order that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.Your ConsentBy being a member of Stepnote or using our website you have must have given your consent to our collection and use of your personal data for the purposes set out above. This you accept when signing up as a member in a tick box when accepting our terms and conditions. |
15/11/2007 London United Kingdom
